Away sells hardside and softside luggage, travel bags, packing organizers and accessories online and in its own US, London and Toronto stores.
Codes are the smaller story here. Buying 2 or 3 suitcases together can take up to $100 off, and the ID.me discount won't stack with any other promotion.
Away says its luggage comes from travelers designing for other travelers. Its cases use polycarbonate, aluminum and water-resistant nylon, and the hardside shells rely on a construction the brand calls ShockShield. The newest line, Series 3, adds StopLock wheel brakes, an Infinite Height Trolley, WhisperGlide wheels and Handsfree Hideaway Hooks.
The range spans carry-on and checked suitcases in Classic, Flex, Topside, Softside and Aluminum styles, along with backpacks, duffles, totes, crossbodies, garment and diaper bags, packing cubes and tech organizers. Signature Bags and the Featherlight collection are among the newer bag lines, and Away Reclaimed resells pre-owned pieces. Suitcases are covered by Away LifetimeCare, which offers repair support for life and free repairs during the first five years.
When shoppers look for Away coupons
Away coupon searches peak in May, about 1.4× a typical month, and dip lowest in August.
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US Google searches, Sep 2025 to Aug 2026. Search interest, not sales.
Does Away offer free shipping?
Yes. Luggage orders ship free by UPS Ground after 1-3 business days of processing, with delivery in 1-5 business days.
What is Away's return policy?
Unused items in original packaging get 100 days for free returns or exchanges by prepaid label in the US, Canada and UK.
Does Away have student and military discounts?
Yes. Students, teachers and military members get 10% off sitewide after verifying through ID.me.
More about shopping at Away
Return limits
Original shipping fees aren't refunded, and final-sale or personalized items can't come back; refunds can take up to two weeks.
Email and text sign-up
Joining Away's email and SMS list earns 10% off a first order.
Referrals
A friend gets $40 off a first order of $125+, and you get a $40 code for each qualified referral, up to 5.
Away LifetimeCare
Suitcases get repair support for life, with free repairs and up to one replacement in the first five years.
Shipping abroad
Away delivers to the US, UK and Canada only, and faster methods are limited to the contiguous US.
Away runs on Shopify, so the discount box is in the order summary on the checkout page.
The sign-up code arrives by email or text, which means joining the list comes before checkout.
An ID.me code can't be combined with any other promotion or code, so it won't sit on top of a bundle saving.
Referral rewards follow a similar rule: they don't combine with other offers and don't apply to sale items.
If you spot a code that didn't take, Away lets you cancel an order within 30 minutes of checkout and place it again.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
If your Away code doesn't work
Combining offers: ID.me discount cannot be combined with any other promotion or code; referral rewards cannot be combined with other offers or sale items.
New customers only: 10% off a first order (sign up for emails and texts) does not apply to repeat orders.
Buying 2 or 3 suitcases together can take up to $100 off through Away's bundle offer.
The referral program pays $40 per qualified friend, up to 5, which adds up if you're outfitting a group trip.
Digital gift cards can be scheduled for a chosen date, though they're final sale.
Bags and accessories carry a limited one-year warranty, much shorter than the lifetime repair support on suitcases.
Away questions, answered
Does Away have a student or military discount?
Students, teachers, military members and medical personnel get 10% off sitewide through ID.me. That discount can't be combined with any other promotion or code.
How do you get 10% off a first Away order?
Signing up for Away's emails and texts gets you 10% off your first order.
How does the Away referral program work?
Your friend gets $40 off a first order of $125 or more. You get a $40 code for each qualified referral, up to 5.
Does Away ship outside the US?
Away ships to the US, UK and Canada only.
What does Away LifetimeCare include?
Suitcases get repair support for life. Repairs are free for the first five years, with up to one replacement in that window.