Hotel Chocolat is a UK chocolatier selling high-cacao chocolates, liqueur chocolates, gifts and hampers, sorted by occasion and recipient, with cafés too.
The saving that matters most costs nothing: join VIP.ME and your first order gets 10% off, and UK standard delivery is free on orders over £60.
Hotel Chocolat is a British chocolate maker with its head office in Royston, and the footer of its UK site lists the company as an affiliate of Mars, Incorporated. Its chocolatiers develop the range in-house, covering vegan chocolates, truffles and liqueur selections alongside the Chocolate Velvetiser System, drinking chocolate, advent calendars and corporate gifts. The site also runs an outlet section and a subscriptions service.
Gifting is built into how orders work. Each online order can carry a free message card of up to 200 characters, one basket can be sent to several addresses on a chosen date, and a ribbon-tied bag or box can be added at checkout. Hotel Chocolat says its gift packaging is eco-friendly. Click & Collect lets shoppers buy online and pick up from a chosen shop, and VIP.ME members also get 20% off café drinks and ices plus a birthday treat.
Does Hotel Chocolat offer free shipping?
Yes. Standard delivery is free on orders over £60, with terms attached.
What payment methods does Hotel Chocolat accept?
Debit and credit cards, PayPal, Klarna and Apple Pay are accepted.
More about shopping at Hotel Chocolat
VIP.ME
Free membership with members-only offers, early access, previews, 10% off the first order and 20% off café drinks and ices.
Gift messages
Every online order can carry a free message card of up to 200 characters.
Click & Collect
Order online and pick up at the Hotel Chocolat store you choose.
Gift cards
Hotel Chocolat gift cards let the recipient pick their own chocolate.
From Hotel Chocolat's own pages, read Oct 13, 2026.