Liberty Puzzles makes wooden jigsaw puzzles in Boulder, Colorado, cut with hand-drawn whimsy pieces, and it also sells custom puzzles and frames.
The rule that matters most before you buy is the return window: 180 days from purchase, but only for a puzzle whose pieces have stayed in the box.
Every Liberty Puzzles box is built with gifting and collecting in mind: the pieces come wrapped in hand-folded tissue inside a box made from high-end materials. If a piece goes missing, whether lost or chewed by the family dog, the company will remake it and mail it out so the puzzle can be finished.
The catalog adds new artwork through the year, including a set of holiday designs and seasonal roundups such as Thanksgiving. Beyond its own puzzles, the Boulder maker takes corporate gift and wholesale orders, runs a retail store in Colorado that also hosts tours, and sells frames for displaying a finished puzzle. Help is available by phone during Mountain time business hours or by email.
When shoppers look for Liberty Puzzles coupons
Liberty Puzzles coupon searches peak in December, about 2.9× a typical month, and dip lowest in June.
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US Google searches, Oct 2025 to Sep 2026. Search interest, not sales.
How long does Liberty Puzzles shipping take?
Shipping is priced at checkout from your destination and the order's weight, so a bigger wooden puzzle costs more to send.
What is Liberty Puzzles' return policy?
Unopened puzzles can go back within 180 days of purchase; once the pieces have been out of the box, the puzzle stays yours.
More about shopping at Liberty Puzzles
Return costs
You pay return shipping, the original shipping isn't refunded, and approved refunds reach the original payment method within 10 business days.
Final sale items
Custom puzzles, gift cards, gift bags, apparel and frames can't be returned, so check a custom order carefully before you place it.
Exchanges
Direct swaps aren't offered; to change a puzzle, return the original puzzle and place a fresh order.
EU orders
Liberty Puzzles ships into the EU, where buyers get a 14-day cooling-off period and shipping is priced by destination and weight.
Corporate and wholesale
Businesses can order corporate gifts or wholesale stock from the Boulder puzzle maker as a separate kind of order.
From Liberty Puzzles's own pages, read Oct 31, 2026.
Liberty Puzzles runs on Shopify, so a discount code goes in the box in the order summary on the checkout page.
Shipping is calculated at that same step from your destination and the order's weight, so the full total appears only there.
If you're ordering a custom puzzle or a frame, both are final sale; a code lowers the price, but it doesn't make them returnable.
For a stock puzzle bought as a gift, leave it sealed until the recipient opens it, since an opened box can't come back within the 180 days.
Where the code box sits on Shopify's standard checkout (illustration; screens vary).
More ways to save at Liberty Puzzles
The long return window works as a quiet saving of its own: buy a puzzle for a gift months ahead and you still have 180 days to return it unopened.
A gift card suits a puzzler whose collection you don't know, though gift cards can't be returned once bought.
Corporate gift and wholesale orders are handled as their own route, which fits team gifts or a shop.
If you're near Boulder, Colorado, the retail store lets you see the wooden puzzles in person before you buy.
Liberty Puzzles questions, answered
Can a custom Liberty Puzzles order be returned?
Custom puzzles are final sale, along with frames, gift bags, apparel and gift cards. Review a custom design carefully before you order it.
Does Liberty Puzzles ship to Europe?
Liberty Puzzles ships into the EU, where a 14-day cooling-off period applies. Shipping is priced by destination and weight.
Can you swap a Liberty Puzzles puzzle for a different design?
Direct exchanges aren't offered. Return the unopened puzzle within the 180-day window and place a new order for the puzzle you want.
Who pays return shipping at Liberty Puzzles?
The shopper covers return shipping, and the original shipping charge isn't refunded. Approved refunds go to the original payment method within 10 business days.
Does Liberty Puzzles have a physical store?
Liberty Puzzles has a retail store in Boulder, Colorado, the same city where its wooden puzzles are made.